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Privacy Policy

1. Introduction

At Welvia Hotels (hereinafter, "the Company," "we," or "our"), we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you use our website www.welviahotels.com (hereinafter, "the Website").

2. Data Controller

The data controller for your personal data is:

Company Name: welvia Hotels SL
Contact Email: info@welviahotels.com
Address: Avenida Portugal 1, 07012 de Palma, 3º izquierda
CIF (Tax ID): B75736215

3. Information We Collect

We may collect and process the following personal data about you:

  • Information You Provide Directly: This includes information you provide when registering on our website, subscribing to our services, posting material, or requesting additional services. Data may include your name, address, email address, phone number, and other contact details.

  • Information Collected Automatically: When visiting our website, we may automatically collect technical information, such as your IP address, details about your visit, browser type, and operating system.

  • Information from Third Parties: We may receive information about you if you use other services we provide within the same corporate group.

4. Use of Your Personal Data

We use the personal data we collect for the following purposes:

  • Service Delivery: To provide you with the information, products, and services you request.

  • Website Improvement: To ensure that the content on our site is presented in the most effective way for you and your device.

  • Communications: To send you newsletters, promotions, and other marketing materials that may interest you.

  • Relationship Management: To manage and maintain records of our business relationships with you.

  • Legal Compliance: To comply with our legal and regulatory obligations.

5. Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your data with service providers who assist us with our business operations, subject to strict confidentiality obligations.

  • Legal Requirements: We may disclose your personal information to comply with any legal obligation or to protect the rights, property, or safety of Welvia SL, our customers, or others.

  • Business Transfers: In the event of a sale or purchase of any business or assets, we may disclose your personal information to the prospective buyer or seller of such businesses or assets.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please remember that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data transmitted to our website.

7. Your Rights

You have the right to:

  • Access Your Personal Data: Request a copy of the personal data we hold about you.

  • Rectify Your Personal Data: Request correction of inaccurate or incomplete information.

  • Delete Your Personal Data: Request the deletion of your personal data under certain circumstances.

  • Restrict Processing: Request that we restrict the processing of your personal data under certain circumstances.

  • Data Portability: Request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

  • Object: Object to the processing of your personal data under certain circumstances.

To exercise these rights, you may contact us at welvia@welviahotels.com.

8. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. We recommend reviewing this policy periodically to stay informed about how we protect your information.

10. Contact

If you have any questions or concerns about this privacy policy or how we handle your personal information, please do not hesitate to contact us at:

Email: welvia@welviahotels.com
Postal Address: Avenida Portugal 1, 07012 de Palma, 3º izquierda

11. Cookies

Our website uses cookies to distinguish you from other users of our site. This helps us provide you with a good browsing experience and allows us to improve our site. For detailed information about the cookies we use and their purposes, please see our Cookies Policy.

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